If you are experiencing issues with your controller, please refer to your product manual or the Troubleshooting FAQs page.
If you then believe the unit may need to be serviced or repaired, please send your controller along with the completed “Controller Repair Request form” to the address listed on the form.
To find your manuals, first select your controller type:
| → SLHC1 Heat Command Controller | → SLH5 Heat Command 5 Controller | → 5RB Heat Command Controller |
| → SLH3 Heat Command 3 Controller | → 5RP (PV) Heat Command Controller |
| → HC5 AV Heat Command Controller | → HC5 FS Heat Command Controller | → HC5 SV Heat Command Controller |
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